Shipping Policy

We offer free shipping on standard ground shipping orders above $200 to our cherished clients all over Canada (subject to some restrictions). We dispatch all orders promptly, and you should receive your package within 5-10 business days (Business days do not include weekends and holidays and there is no weekend delivery). In stock orders placed after 9 a.m. will be shipped out next business day.
Due to the very high shipping costs, all orders dispatched to Yukon, Nunavut, and North Western Territories will be charged a shipping fee regardless of dollar value.
We do not provide our free standard shipping option on the products mentioned below: Oversized Products not limited to:

Lift Chairs and Mobility Scooters
Incontinence Supplies
Hospital Beds
Mattresses
Patient Lifts
Wheelchair Ramps
Power Wheelchairs
Manual Wheelchairs
Rollators

Each product page carries ample information about the Canada-wide shipping expenses for bulky and oversized equipment. You can get in touch with our team at Komfort Health to get a shipping quote for a remote or rural location.

In-Store Pickup

If in-store pickup is selected at checkout, an order confirmation email will automatically be sent when the order is placed. Once the order is available for pickup, another email will be sent indicating pickup details. Please wait for the second email, so that we can have your order ready.

Longer Shipping Durations

There are certain items that take longer to ship, around 5 weeks. We make sure that the process is smooth and convenient for our clients and one of our courteous agents will work with you closely as you checkout to provide out with an estimated delivery date.
These items include:

Power scooters and wheelchairs
Lift chairs
Patient Lifts
Wheelchair Ramps
Home Care Beds

Freight Delivery

Certain oversized items require freight shipping to avoid any damages or disruptions.
These items include:

Power wheelchairs
Power scooters
Patient Lifts
Lift chairs
Hospital Beds
Mattresses
Wheelchairs
Wheelchair Ramps

The freight company contacts the customer once their desired item has arrived to arrange a delivery schedule that is most convenient.

Edward Page Mar 23, 2023

Yelp

A very swift and user-friendly website helped me to find my product, easy to order online. The parcel I received was accurate and as described.

Kathryn Rodriquez Mar 15, 2022

TrustPilot

I have ordered online and am very happy with Komfort Health home healthcare medical supplies. Got my purchase before time and customer service was fantastic.

Mark A. Mar 11, 2023

Google

Received my order of traditional lift chairs yesterday from Komfort Health. It was a quick service, with competitive rates and their online process is very swift. Highly recommend them for medical supplies delivery across Canada.

Rebecca RJ Feb 28, 2023

Really quick shipping and the pads are super soft. Overall product quality is excellent.

Bryan Feb 12, 2023

Prices are low and customer support is excellent. Ordered compression stockings for females, order delivered in 3 days.

Hannah Triston Feb 03, 2023

Fantastic store for Home healthcare medical supplies. They have good product variety and their prices are quite low. I have ordered a bathroom stool for my Granny, their shipping process was quite swift and easy.

Ron Federson 25th Jan 2023

I have ordered a wheelchair at very cheap rates. Their sale prices are really low. The delivered wheelchair is durable and useful.

Rahul 15, Jan 2023

Facebook

Ordering online is so simple, with on-time delivery and excellent quality.

Carry Carter Dec 25, 2022

A special shout out and a huge thank-you to KomfortHealth & their fabulous team for their outstanding customer service again this season. They helped me find the perfect wheelchair for my mother.

Mark Anes Dec 08, 2022

Ordering medical supplies are never easy. With KomfortHealth, I have ordered a wheelchair for my grandpa without any hassle and received my order in 4 days.