Shipping Policy

Shipping Policy

We offer free shipping on standard ground shipping orders above $200 to our cherished clients all over Canada (subject to some restrictions). We dispatch all orders promptly, and you should receive your package within 5-10 business days (Business days do not include weekends and holidays and there is no weekend delivery). In stock orders placed after 9 a.m. will be shipped out next business day.
Due to the very high shipping costs, all orders dispatched to Yukon, Nunavut, and North Western Territories will be charged a shipping fee regardless of dollar value.
We do not provide our free standard shipping option on the products mentioned below: Oversized Products not limited to:

  • Lift Chairs and Mobility Scooters
  • Incontinence Supplies
  • Hospital Beds
  • Mattresses
  • Patient Lifts
  • Wheelchair Ramps
  • Manual Wheelchairs
  • Rollators
  • Walkers

Each product page carries ample information about the Canada-wide shipping expenses for bulky and oversized equipment. You can get in touch with our team at Komfort Health to get a shipping quote for a remote or rural location.

In-Store Pickup

If in-store pickup is selected at checkout, an order confirmation email will automatically be sent when the order is placed. Once the order is available for pickup, another email will be sent indicating pickup details. Please wait for the second email, so that we can have your order ready.

Item Availability

As we have thousands of items online, please note that not all items are always in stock. This is due to manufacturer delays and customer demand. For in store availability, kindly call us at 416-633-3457 to check if an item is in stock.

Longer Shipping Durations

There are certain items that take longer to ship, around 5 weeks. We make sure that the process is smooth and convenient for our clients and one of our courteous agents will work with you closely as you checkout to provide out with an estimated delivery date.
These items include:

  • Power scooters
  • Lift chairs
  • Patient Lifts
  • Wheelchair Ramps
  • Home Care Beds

Freight Delivery

Certain oversized items require freight shipping to avoid any damages or disruptions.
These items include:

  • Power scooters
  • Patient Lifts
  • Lift chairs
  • Hospital Beds
  • Mattresses
  • Wheelchairs
  • Wheelchair Ramps

The freight company contacts the customer once their desired item has arrived to arrange a delivery schedule that is most convenient.

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Customer Reviews

Komfort Health

Customer Reviews

Hannah Triston 27 Sep 2024

Google
Fantastic store for Home healthcare medical supplies. They have good product variety and their prices are quite low. I have ordered a bathroom stool for my Granny, their shipping process was quite swift and easy.

Ron Federson Sep 11, 2024

TrustPilot
I have ordered a wheelchair at very cheap rates. Their sale prices are really low. The delivered wheelchair is durable and useful.

Rahul Aug 22, 2024

Facebook
Ordering online is so simple, with on-time delivery and excellent quality.

Carry Carter Jun 10, 2023

Yelp
A special shout out and a huge thank-you to KomfortHealth & their fabulous team for their outstanding customer service again this season. They helped me find the perfect wheelchair for my mother.

Mark Anes Jun 04, 2024

Google
Ordering medical supplies are never easy. With KomfortHealth, I have ordered a wheelchair for my grandpa without any hassle and received my order in 4 days.

Raymond E. Ryder May 21, 2024

Yelp
Excellent product quality and delivery was super quick

Edward Page May 07, 2024

Yelp
A very swift and user-friendly website helped me to find my product, easy to order online. The parcel I received was accurate and as described.

Margaret Robinson Apr 18, 2024

Facebook
I purchased a walker for my grandfather as well as some diapers, the website is easy to navigate and the prices are competitive. I received my products on time and without delays. Overall, it was a great experience.

Ji Li Apr 15, 2023

Google
Highly Recommend Komfort Health! Great customer service, very helpful and they have a wide range of Home healthcare medical supplies on website.

Kathryn Rodriquez Mar 07, 2024

TrustPilot
I have ordered online and am very happy with Komfort Health home healthcare medical supplies. Got my purchase before time and customer service was fantastic.
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