Shipping Policy

Shipping Policy

We offer free shipping on standard ground shipping orders above $200 to our cherished clients all over Canada (subject to some restrictions). We dispatch all orders promptly, and you should receive your package within 5-10 business days.
Due to the very high shipping costs, all orders dispatched to Yukon, Nunavut, and North WesternTerritories will be charged a shipping fee regardless of dollar value.
We do not provide our free standard shipping option on the products mentioned below: Oversized Products not limited to Lift Chairs and Mobility Scooters
• Hospital Beds
• Mattresses
• Patient Lifts
• Wheelchair Ramps
• Power Wheelchairs
• Manual Wheelchairs
• Rollators

Each product page carries ample information about the Canada-wide shipping expenses for bulky and oversized equipment. You can get in touch with our team at Komfort Health to get a shipping quote for a remote or rural location.

Longer Shipping Durations

There are certain items that take longer to ship, around 5 weeks. We make sure that the process is smooth and convenient for our clients and one of our courteous agents will work with you closely as you checkout to provide out with an estimated delivery date.
These items include:
• Power scooters and wheelchairs
• Lift chairs
• Patient Lifts
• Wheelchair Ramps
• Home Care Beds

Freight Delivery

Certain oversized items require freight shipping to avoid any damages or disruptions.
These items include:
• Power wheelchairs
• Power scooters
• Patient Lifts
• Lift chairs
• Hospital Beds
• Mattresses
• Wheelchairs
• Wheelchair Ramps
The freight company contacts the customer once their desired item has arrived to arrange a delivery schedule that is most convenient.

White-Glove Delivery

Our White Glove Delivery Program is only available for customers in Toronto and the GTA region. This program allows customers to enjoy items delivered at a time of their choosing. We designed this program to ensure customer satisfaction and personalization,
The service charges for this program vary depending on the product and shipping details. You will find all the relevant information on each product page.
We take great pride in our highly standardized and efficient shipping processes. We appoint agents and customer service professionals at each step of the process to ensure that our customers have all the guidance they need to enjoy a breezy and satisfactory shipping experience.
In case of hold-ups and delays, our team members do everything they can to ensure speedy resolution and delivery and prevent unnecessary delays. For further information, you can call us to speak to our customer service representatives.

 


Customer Reviews

Komfort Health

Customer Reviews

Ron Federson 09/05/22

TrustPilot
I have ordered a wheelchair at very cheap rates. Their sale prices are really low. The delivered wheelchair is durable and useful.

Rahul 06/04/22

Facebook
Ordering online is so simple, with on-time delivery and excellent quality.

Carry Carter 14/03/22

Yelp
A special shout out and a huge thank-you to KomfortHealth & their fabulous team for their outstanding customer service again this season. They helped me find the perfect wheelchair for my mother.

Mark Anes 17/2/2022

Google
Ordering medical supplies are never easy. With KomfortHealth, I have ordered a wheelchair for my grandpa without any hassle and received my order in 4 days.

Mark A. 15/01/2022

Google
Received my order of traditional lift chairs yesterday from Komfort Health. It was a quick service, with competitive rates and their online process is very swift. Highly recommend them for medical supplies delivery across Canada.

Raymond E. Ryder 05/01/2022

Yelp
Excellent product quality and delivery was super quick

Margaret Robinson 20/12/2021

Facebook
I purchased a walker for my grandfather as well as some diapers, the website is easy to navigate and the prices are competitive. I received my products on time and without delays. Overall, it was a great experience.

Ji Li 10/11/21

Google
Highly Recommend Komfort Health! Great customer service, very helpful and they have a wide range of Home healthcare medical supplies on website.

Edward Page 21/10/2021

Yelp
A very swift and user-friendly website helped me to find my product, easy to order online. The parcel I received was accurate and as described.

Kathryn Rodriquez 02/07/21

TrustPilot
I have ordered online and am very happy with Komfort Health home healthcare medical supplies. Got my purchase before time and customer service was fantastic.